Frequently Asked Questions

Product

What is WATCHIT? 

WATCHIT is a collision and grounding prevention system for recreational boats. It uses marine AI and 4D imaging radar to monitor risks in real time and alert captains before accidents happen.

What's the difference between WATCHIT SENSE and WATCHIT EYE?

WATCHIT SENSE uses your boat's existing onboard sensors and chart data to protect against collisions and groundings. WATCHIT EYE adds a dedicated 4D imaging radar that detects uncharted hazards like buoys, personal watercrafts, and small fishing boats, even in fog or darkness.

What kind of hazards does WATCHIT detect?

WATCHIT detects collision risks with other vessels, grounding risks from shallow water, and with WATCHIT EYE, uncharted obstacles such as buoys, personal watercraft, and small fishing boats.

Is WATCHIT patented?

Yes. WATCHIT technology is patent protected in the US, EU, and Japan.

Installation

How long does installation take?

WATCHIT SENSE installation takes approximately 1 hour. WATCHIT EYE installation may take longer due to the radar hardware.

Do I need to install new displays?

No. WATCHIT integrates with your boat's existing displays. No new screens or interfaces required.

Can WATCHIT be installed on any boat?

WATCHIT is designed for recreational boats equipped with standard navigation sensors. Contact us to confirm compatibility with your specific vessel.

Who can install WATCHIT?

Installation should be performed by a qualified marine electronics technician or an authorized WATCHIT installer.

Compatibility

What sensors does WATCHIT work with?

WATCHIT integrates with GPS, AIS, depth sounders, engines & gears information and autopilot already on your boat.

Does WATCHIT require specific chart software?

WATCHIT uses its own embedded, nautical charts data to ensure you’re working with the most up-to-date cartographic information

Will WATCHIT work with my existing multifunction display (MFD)?

Yes. WATCHIT is designed to present alerts on the displays already in use on your vessel.

Alerts & Notifications

How does WATCHIT alert me to danger?

WATCHIT delivers both visual and audio alerts through your boat's existing displays and WATCHIT’s dedicated speaker, giving you enough lead time to take action and avoid collision or grounding.

Will I get too many false alarms?

No. WATCHIT's AI engine evaluates risk in real time and filters out noise, alerting you only to genuine, actionable threats.

Can I receive alerts on my phone?

Yes. The WATCHIT app delivers real-time notifications to your mobile device and smartwatch and provides remote oversight from the shore.

Does WATCHIT prioritize alerts?

Yes. The system identifies the most critical threat and delivers prioritized alerts, so you can focus on what matters most.

Operation

Do I need to operate WATCHIT while underway? 

No. Once installed, WATCHIT runs quietly in the background with zero effort required. It also adapts automatically to your surroundings and vessel behavior so you can focus on operating the boat.

Does WATCHIT work in all conditions?

Yes. WATCHIT EYE's 4D imaging radar is not affected by weather or light conditions, providing protection even in fog, rain, or darkness.

Can I monitor my boat remotely? 

Yes. The WATCHIT app sends you triggered alerts from the boat, so owners can maintain awareness while the vessel is at sea.

Does WATCHIT adapt to different boating situations? 

Yes. As different boating areas require different system behavior, WATCHIT performs real-time analysis and automatically switches between modes of operation as needed without the need of any manual operation

Support

How do I get help with my WATCHIT system? 

You can reach our support team via WhatsApp or email support@watchit.ai

Where can I find the user manual and tutorials? 

Log in to the WATCHIT customer portal at watchit.ai/onboarding to access video tutorials, the user manual, and other resources or through the WATCHIT mobile app.

How do I update my WATCHIT system? 

Whenever there is a software update or chart data update available, the system will automatically download and install the update. No additional action is required.

How can I share feedback? 

We welcome your feedback. Use the feedback form in the customer portal or contact us via WhatsApp or email.

Pricing & Ordering

How much does WATCHIT cost? 

Contact us for pricing information tailored to your vessel and requirements.

How do I order WATCHIT? 

Contact us through our website or reach out to an authorized dealer to discuss your needs and place an order.

Is WATCHIT available for individual boat owners or only boat builders? 

WATCHIT is available for both boat builders who want to integrate it into new vessels and individual boat owners who want to add it to their current boat.

Does WATCHIT come with a warranty? 

Yes. Contact us for warranty details specific to your product and region.